Siavash Mahmoudian

Co-founder and CEO

Bettermode

Siavash is the Co-founder and CEO of Bettermode, an all-in-one customer community platform that helps businesses create a centralized online community with forums, ideation, Q&A, event, and help center to connect customers under their own brand. Prior to Bettermode, Siavash was co-founder and CTO of Breezio, an online community software that was used by organizations and associations such as NASA, State of Maryland, and US Human & Health Services.

Before Breezio, he led the product and engineering team at HyperOffice, where he was responsible for two flagship products empowering companies such as Verizon and Foxconn. Siavash launched his first startup at the age of 17 connecting millions of experts through an AI-powered chatbot.

Siavash Mahmoudian's Session

13:00

–

13:20

DAY 2 – Jun 13, 2023

Beyond the Norm: Rethinking Traditional Approaches to Community Engagement

In this session, we'll briefly look at conventional models of engagement and explore how modern technologies as well as changing patterns in content consumption, browsing, and networking mandates a fresh approach to community engagement. How brands can harness the power of advanced technologies (including AI) and human psychology to offer personalization and use predictive capabilities to engage community members in unique and meaningful ways. Participants will leave equipped with knowledge on how to build distinctive, vibrant, and engaging digital communities, breaking the mold of the traditional to create communities that truly stand out in today's hyper-connected world.

Siavash Mahmoudian

Bettermode

Flash Talk

Management